We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us 01282 277 710
1. INFORMATION WE COLLECT
We collect the information that you share with us, including:
Personal Information: "Personal Information" is information that can personally identify you, such as your name, email address, telephone number and mailing address. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Service. Personal Information that we collect depends on how you use the Service. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Service; and
General Technical Information: When you visit the Service, we may collect various categories of general technical information ("General Information"). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Service. When you use the Service through your mobile device, we also collect device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up to date application and features, or, to the extent permitted under applicable law, to advertise or promote products or services to a specific device type]. We are also working closely with third parties such as analytics and marketing services providers, and may receive aggregated and anonymised data relevant to your demographic from them that we use to target advertising based upon your interests.
General Information and Personal Information may be combined and/or linked to Third Party Information for the purposes described in more detail below.
A. ONLINE IDENTIFICATION TOOLS
Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information.
We use web beacons (a.k.a. clear GIFs, web bugs or pixel tags) to personalize your experience of the Service and to generate information about Service traffic and trends. Web beacons collect General Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General Information to Personal Information. Web beacons usually are not visible to you.
Third-party advertisers also help us display tailored content to our customers and serve advertising on our behalf. These advertisers may also utilize cookies and/or web beacons to collect General Information about your activities on the Service, to target advertising based upon your interests and to measure effectiveness of the Service. If you wish to not have General Information used for the purpose of serving you targeted ads, you may opt-out by visiting http://www.youradchoices.com or similar online resources about behavioral advertising. Please note that opting out prevents targeted advertising from selected networks but does not prevent all advertising.
B. THIRD PARTY FEATURES
C. THIRD-PARTY LINKS
We may provide links to third-party web sites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.
2. HOW YOUR PERSONAL INFORMATION IS USED, PROCESSED AND DISCLOSED
We may use your General Information and de-identified Personal Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.
A. THIRD PARTY SERVICE PROVIDERS
Electrical Safety Matting UK employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.
B. ACQUISITION OF Electrical Safety Matting UK
Information about customers is considered an asset of Electrical Safety Matting UK and, as such, may be transferred to another company in the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by us, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or to a third party as a part of such merger, acquisition, reorganization, or sale.
C. INFORMATION SHARING FOR MARKETING PURPOSES
To provide you with information about products and services that may be useful to you, we may partner with select reputable organizations whose privacy policies we believe are consistent with ours. Such organizations may include other retailers and magazine publishers. Through these arrangements, we may, share, exchange, cross-reference and/or rent your name and mailing address. If you do not want us to do this then you can let us by calling Customer Support Helpline: 01282 277 710
D. BLOGS, REVIEWS AND FORUMS
The Service also may from time to time offer publicly-accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us here. Please note that in some cases we may be unable to remove your Personal Information.
E. INVITING OTHERS
You may choose to invite someone else to use the Service by providing his or her name and email address. You must ensure that you have permission from the individual before sharing their details with us. We may use this information to send invitations to such individuals on your behalf, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Anyone who receives an email invitation to use the Service may opt out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes.
3. RETENTION OF PERSONAL INFORMATION
4. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES
A. MODIFYING OR DELETING YOUR PERSONAL INFORMATION
If you would like to modify or delete your Personal Information, please call us 01282 277 710 with clear instructions about what you would like to be modified or deleted. We will respond to your request promptly.
You have the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details under Section 8 below.
5. SECURITY INFORMATION
We take every precaution to protect our users' information.
When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.
If you have any questions about security at our Web site, please contact us here.
6. INTERNATIONAL TRANSFERS OF DATA